Last Updated: 13/03/2025
Vision Lighting (“we,” “us,” or “our”) is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website https://visionlighting.net (the “Site”) and use our services. We are bound by the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1. Information We Collect
We may collect the following types of personal information:
Contact Information: Name, address, email address, telephone number.
Account Information: Username, password (if you create an account).
Order Information: Products ordered, delivery address, payment details.
Website Usage Information: IP address, browser type, pages visited, time spent on the Site, and other analytics data collected through cookies and similar technologies.
Communication Information: Information you provide when you contact us via email, phone, or online forms.
Marketing Preferences: Your preferences regarding receiving marketing communications from us.
2. How We Collect Information
We collect personal information in the following ways:
Directly from You: When you create an account, place an order, subscribe to our newsletter, or contact us.
Automatically: Through cookies and similar technologies when you browse our Site.
From Third Parties: In limited circumstances, such as from payment processors or delivery services, to facilitate your order.
3. How We Use Your Information
We use your personal information for the following purposes:
To Process Orders: To fulfill your orders, process payments, and arrange delivery.
To Provide Customer Support: To respond to your inquiries and provide assistance.
To Manage Your Account: To create and manage your account, and to provide access to account features.
To Improve Our Services: To analyse website usage and improve our products and services.
To Send Marketing Communications: To send you newsletters, promotional offers, and other marketing materials, if you have opted in.
To Comply with Legal Obligations: To comply with applicable laws and regulations.
To prevent fraud and protect our legal rights.
4. Disclosure of Your Information
We may disclose your personal information to:
Service Providers: Third-party service providers who assist us with payment processing, delivery, website hosting, and marketing.
Business Partners: In limited circumstances, such as for joint promotions or product offerings.
Legal Authorities: When required by law or to protect our legal rights.
Related entities: If applicable, to our related companies.
5. Cookies and Similar Technologies
We use cookies and similar technologies to collect information about your browsing activities on our Site. You can control the use of cookies through your browser settings. However, disabling cookies may affect your experience on our Site.
6. Security of Your Information
We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. We use secure servers and encryption technologies to protect your data. However, no method of transmission over the internet or electronic storage is completely secure.
7. Accessing and Correcting Your Information
You have the right to access and correct your personal information. If you wish to access or correct your information, please contact us at info@visionlighting.net.
8. Marketing Communications
You can opt out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails or by contacting us at info@visionlighting.net.
9. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of the Site after any changes indicates your acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Vision Lighting
info@visionlighting.net
10 Pinnacle Place, Somersby, NSW 2250, Australia
1300 474 878
12. Australian Privacy Principles
For more information about the Australian Privacy Principles, please visit the website of the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
